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How mekar28 Handles Your Personal Information

Your account with us means we hold certain personal data — your contact details, wallet identifiers, and transaction records tied to DANA, OVO, or GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyYour data rights explainedSecure data retentionContact us to request changes

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PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account help form — whichever fits your schedule. We aim to acknowledge every data request within one business day and resolve it as quickly as the verification process allows.

DATA PRACTICES

How We Protect and Manage Your Account Data

Data security on mekar28 is built around your account flow, not added as an afterthought. SSL encryption covers every connection between your device and our servers. Payment data tied to local wallets is handled through isolated processing layers so your DANA or GoPay wallet reference is never exposed in a plain readable format. Players in Bekasi and across Indonesia who access through mobile browser get the same encryption layer as desktop sessions. We apply data minimisation — we only hold what is needed for your account to function, and we do not retain data longer than our operational and legal obligations require.

SSL Encryption Every login, transaction and account update travels through SSL-encrypted connections. This applies whether you are on mobile browser or a desktop session, at any hour.

Cookie and Session Control We use session cookies to keep you logged in and preference cookies to remember your account settings. You can clear cookies from your browser at any time — this will log you out.

Data Retention Policy Account and transaction records are kept only as long as needed to support your account history, resolve disputes, and meet any obligations under applicable local law. Deleted accounts are purged on a scheduled cycle.

Wallet Data Handling Your DANA, OVO, and GoPay wallet references are stored in encrypted form. We share only the minimum transaction detail with each payment processor to complete a deposit or withdrawal.

What We Collect and Why We Collect It

mekar28 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on mekar28, we collect the information needed to run your account securely — your name, email address, phone number, and the e-wallet details you register for deposits or withdrawals. If you connect DANA, OVO, or GoPay to your account, we record

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the wallet reference tied to each transaction so we can match payments accurately and resolve any query you raise with our support team. We also collect device identifiers and session data when you access the platform through your mobile browser. This lets us detect unusual login
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activity and keep your account safer. We do not sell your personal data to third parties. Data shared with payment processors — including the local wallet rails you use — is shared only to the extent needed to complete your transaction. All data practices described here
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apply where local law and eligible regions permit. If you are accessing from a region where data handling is governed by local regulation, your rights under that regulation are not affected by this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on mekar28

These are the questions our support team receives most often about data, account privacy, and your rights as an account holder. If your question is not covered here, use the in-account Help form or contact live chat directly.

We collect your name, email, phone number, and the e-wallet identifier you register — such as your DANA or OVO number. Device and session data is also recorded to protect your account from unauthorised access.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, and GoPay to complete transactions. No marketing partners receive your personal details without your explicit consent.

Log in and go to the Help section, select Privacy Request, and submit a data access query. You can also email us directly — include your registered phone number so we can verify and process your request quickly.

Yes. Submit a deletion request through the in-account Help form or via live chat. We will process it in line with our retention obligations — some records must be kept to satisfy applicable local legal requirements before full deletion.

We use session and preference cookies to maintain your login state and account settings. You can clear these from your mobile browser's privacy settings at any time, though this will end your current session.

Yes. Wallet references for GoPay, OVO, and DANA are stored in encrypted form and handled through isolated payment processing layers. They are never exposed in plain readable format within our systems.

How mekar28 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on mekar28

01 What personal data does mekar28 collect when I open an account?

02 Does mekar28 share my data with third parties?

03 How can I request a copy of the data mekar28 holds on me?

04 Can I ask mekar28 to delete my personal data?

05 How does mekar28 handle cookies on mobile browser?

06 Is my GoPay or OVO wallet reference stored securely?

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